Telephone Support
By Phone
Calling? You can speed up your call by having the following information available.
Product Name
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Model Number
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Part Number (P/N)
Your product’s part number can usually be found on the bottom. It’s a nine- or ten-digit number that usually begins with the number ‘8.’
Operating System
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Support - Main
+1 646-454-3200
Monday - Friday: 6am - 6pm PST
Saturday - Sunday: 7am - 5pm PST
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Harmony Product Support
Access to telephone support is available for a limited period after the initial setup of your Harmony remote. For details about your telephone support options, please log into your Harmony software.
All customers are entitled to on-line and e-mail support, plus helpful Harmony software is available. -
Support - Other
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3dConnexion
Technical support for SpaceNavigator, SpaceExplorer and SpacePilot.
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Slim Devices
Technical support for Squeezebox, Transporter and Duet.
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WiLife
Technical support for Indoor, Outdoor and Spy surveillance cameras.
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Support - Online Order
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Online Order Support
1-800-231-7717
Monday - Friday, 6:00am - 6:00pm PST
Saturday - Sunday, 7:00am to 5:00pm PST -
Billing
1-800-231-7717
Monday - Friday, 6:00am - 6:00pm PST
Saturday - Sunday, 7:00am to 5:00pm PST
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