Case Study

Medsitter

Innovative Patient-Sitting Solution Improves Outcomes, Massively Reduces Costs for Healthcare Providers

 Logitech MeetUp and a medical-grade touch-screen display for conducting telehealth with patient
OVERVIEW

MedSitter is a patient-sitting solution offered by IDSolutions for use in hospitals and other clinical environments to observe, monitor and communicate with people in healthcare facilities. MedSitter uses proprietary cloud-based software leveraging machine learning, vision intelligence, and natural language processing to provide care for multiple patients simultaneously—massively reducing the cost and staff resources required to provide 1:1 in-person patient monitoring. 

MedSitter consists of the all-in-one Logitech MeetUp and a medical-grade touch-screen display mounted on a mobile cart connected to a software-equipped sitter station that can serve up to ten patients at once. The video interactivity enabled by MeetUp reduces fall-related injuries, improves patient outcomes, enhances caregiver effectiveness and improves overall clinical efficiency.

MedSitter logo

INDUSTRY
Healthcare

LOCATION
Noblesville, Indiana

SOLUTIONS
Logitech® MeetUp

“By equipping clinical teams with video technology to expand care, we enhance patient experience and outcomes while substantially improving patient-sitting capacity and efficiency for healthcare providers.”

Nicholas Luthy
VP, Products & Marketing



CHALLENGE

Accidental falls are unfortunately commonplace in hospital settings and can result in devastating injuries, particularly among elderly patients. In-person patient monitoring by clinical staff can help reduce falls, but hospitals often lack the resources to provide proper round-the-clock observation to everyone in their care. Assigning this time-intensive task to busy and over-qualified staff is inefficient and therefore unsustainable. Yet the need is all too real, and the need never stops.

SOLUTION

The MedSitter patient-sitting solution makes it possible to efficiently observe multiple patients at once. The solution relies on MeetUp to provide 4K Ultra HD optics for a sharp, distortion-free 120° view of both patient and room. Built-in beamforming mics support clear, natural conversation whether the sitter is down the hall or in a distant location. MeetUp’s all-in-one form factor is ideal for mounting on a mobile cart, plus it’s super durable and easy to keep sanitized.

EXPANDS ACCESS TO HIGH-QUALITY HEALTHCARE

EXPANDS ACCESS TO HIGH-QUALITY HEALTHCARE

RESULT

“After multiple rounds of testing a dozen different video cameras, our team found MeetUp was the closest (if not better) to a human being in the room,” said IDSolutions Vice President, Nicholas Luthy. “It just worked.”

“We’ve partnered with Logitech as a value-added reseller for many years based on exceptional quality, reliability and innovation,” said IDSolutions CEO, Tracy Mills. “Our visions are aligned with one goal in mind—connecting people.”

CREATES AN IN-ROOM EXPERIENCE FOR REMOTE ATTENDEES

EASY INTEGRATION AND COMPATIBILITY

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